Privacy Policy

Welcome to our Privacy Policy

Your privacy is critically important to us.

Our Policy

It is Parcel-it’s policy to respect your privacy regarding any information we may collect while operating our application or visiting our website or other online products or services, collectively the “services”. We respect your privacy and are committed to protecting personally identifiable information you may provide us with through the use of the “services”. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through your use of our “services” and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our services. Depending on your activities, you may be required to agree to additional terms and conditions.


– Website Visitors & Service Users

When you visit our website, we collect the personal information you give us such as your name and email address.

We also collect potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on blog posts and also provide us with information that helps us learn about your browser and operating system and with your permission, we may send you emails about our services, new products and other updates. Also, it enables us track the number of visitors on our site. It does not collect personal information but for keeping statistics and possible development of our services.
Like most website operators, Parcel-it collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request.

Our purpose in collecting non-personally identifying information is to better understand how our visitors use its website. From time to time, we may release non-personally- identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

We only disclose logged in user and commentator’s IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

– Gathering of Personally-Identifying Information

  • Certain visitors to Parcel-it’s websites choose to interact with us in ways that requires us to gather personally-identifying information. The amount and type of information that we gather depends on the nature of the interaction. Specific information that we gather can be categorized as follows
  • Location: When using the Services for dispatches/delivery, we collect precise location data about the dispatch request from the Parcel-it app used by the user and rider. If you permit the Parcel-it app to access location services by enabling this function from your mobile, we may also collect same location data when the app is running in the background.
  • Transaction: We collect transaction details related to your use of our Services, including the type of service requested, date and time the service was provided, amount charged, distance traveled, and other related transaction details such as receiver’s or sender’s details and that of anyone else involved in the transaction. Additionally, if someone uses your promo code, we may associate your name with that person.
  • Call and SMS Data: Our Services facilitate communications between Users and Drivers. In connection with facilitating this service, we receive call data, including the date and time of the call or SMS message, the parties’ phone numbers, and the content of the SMS message.
  • Log Information: When you interact with the Services, we collect server logs, which may include information like device IP address, access dates and times, app features or pages viewed, app crashes and other system activity, type of browser, and the third-party site or service you were using before interacting with our Services.

 Aggregated Statistics

Parcel-it may collect statistics about the behavior of visitors to its website and/or users of its services. We may display this information publicly or provide it to others. However, we do not disclose your personally-identifying information. Instead, it is done for the purpose of maintaining and developing our website.

– Cookies

To enrich and perfect your online experience, Parcel-it uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. We use cookies to help us identify and track our visitors, their usage of, and their website access preferences.

Our visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our websites, with the drawback that certain features of our websites may not function properly without the aid of cookies.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Parcel-it’s use of cookies.

– E-commerce

Those who engage in transactions with Parcel-it – by purchasing our services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, we collect such information only in cases where it is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Parcel-it.

We do not disclose personally-identifying information other than as described earlier above. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.


How do you get my consent?

When you provide us with personal information upon registration, we imply that you consent to our collecting it and using it for reasons, like social sharing features as it enables us update users and to share our activities with your friends/ followers and sending information/ commercials of interests to you such as products, services, news and Parcel-it events. We will ask you directly for your expressed consent and provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at or mailing us at


Protecting your personal information.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted and this payment is powered by/through paystack. You can read their privacy policies, as they take on extra precautions to protect your data. Using secure socket layer technology (SSL) and stored with an AES-256 encryption.

The security of your Personal Information is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security but we follow all security requirements and implement additional generally accepted industry standards.


We may disclose your personal information if we are required by law enforcements when required to do so or in cases when our Terms of Service are violated.


Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to a third party’s site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.


Parcel-it discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that

  1. need to know that information in order to process it on our behalf or to provide services available on our website, and
  1. have agreed not to disclose it to others.

Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Parcel-it’s services, you consent to the transfer of such information to them. We will not rent or sell potentially personally-identifying and personally-identifying information to anyone.

Other than to its employees, contractors and affiliated organizations, as described above, Parcel-it discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when we believe in good faith that disclosure is reasonably necessary to protect our property or rights and that of third parties or the public at large.

If you are a registered user of Parcel-it’s services and have supplied your email address, we may occasionally send you emails to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Parcel-it and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. When we receive a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users.

Parcel-it takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

By using our services of visiting our platforms, you represent that you are at least the age of maturity in your state or and you have given us your consent to allow any of your minor dependents to use our services.

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Nigeria and your transaction is processed by a payment gateway located in the Nigeria, then your personal information used in completing that transaction may be subject to disclosure under Nigeria’s legislation, including the Patriot Act.
Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. 

We reserve the right to modify this privacy policy at any time in our sole discretion, so it is advisable to read this policy as frequent as possible to be updated with the possible changes. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.